Shipping Policy
Last updated: April 2025
We've kept our shipping policy simple and predictable so you know what to expect from the moment you place an order to the moment it lands at your door.
Where we deliver
We deliver across India. Enter your pincode at checkout to confirm availability in your area.
Delivery timelines
- Orders are dispatched within 1–2 business days of confirmation.
- Estimated delivery: 4–7 business days depending on your location.
- Orders placed on Sundays or public holidays are processed the next business day.
Shipping charges
- Free delivery on orders above ₹300
Order tracking
Once dispatched, you'll receive a tracking link via email or SMS so you can follow your order along the way.
Delays
Occasionally, factors outside our control — courier disruptions, high-demand periods, remote pincodes — can cause delays. If your order is taking longer than expected, write to us at monktreatscommunication@gmail.com and we'll check on it right away.
Damaged or lost in transit
If your order arrives damaged or doesn't arrive at all, reach out to us at monktreatscommunication@gmail.com within 48 hours of the expected delivery date. Share your order number and a photo if applicable — we'll sort it out.
