Privacy Policy
Last updated: April 2025
At Monk'd, we believe in being straightforward — about our ingredients and about how we handle your information. This page tells you exactly what we collect, why we collect it, and how we keep it safe.
What we collect
When you place an order or create an account on our website, we collect:
- Your name, email address, phone number, and delivery address
- Payment information (processed securely — we never store your card details)
- Your order history and preferences
- Basic browsing data like pages visited and time spent (via cookies)
Why we collect it
We use your information to:
- Process and deliver your orders
- Send you order confirmations and delivery updates
- Improve your shopping experience
- Occasionally reach out with new flavours, recipes, or offers (only if you've opted in — and you can opt out anytime)
We do not sell your data to third parties. Ever.
Cookies
Our website uses cookies to remember your cart, understand how people navigate the site, and make things run smoothly. You can disable cookies in your browser settings, though some features may not work as expected.
Third-party services
We use trusted services like Shopify (our store platform), Razorpay or Stripe (payment processing), and Google Analytics (traffic insights). These services have their own privacy policies and are bound by data protection standards.
Your rights
You have the right to access, update, or request deletion of your personal data at any time. Just write to us at hello@monkd.in and we'll take care of it promptly.
Data security
We take reasonable precautions to protect your information. Our website runs on HTTPS and payment data is handled by PCI-compliant processors.
Questions?
Reach us at hello@monkd.in! We're real people and we actually read your emails.
